SolaX Power offers a way to transmit your meter data directly to us via their online portal, Solax Cloud. This applies to all SolaX inverters as well as the Q CELLS HYB-G3.
Preparation
To transmit your meter data to us, you only need the registration number of your system.
You can find the 10-digit registration number or serial number of your Wi-Fi & LAN dongle under the menu item [Device]:
Integration
You simply need to enter the registration number in our system. If you have a battery storage system, it will be detected automatically, provided the battery has a state of charge greater than 0% during setup.
When establishing the connection, it may take up to 30 minutes for SolaX to send the first values—please be patient. If no data is displayed after this time, please contact support.
If your system does not connect, please check the following:
1. Click Edit on the Site Page:
2. Enable permission for us to view your data:
3. Click the gear icon on the Site page (data permission):
4. Enable "visible to" for clever-PV GmbH
Prerequisites for battery storage control
To allow us to intelligently control your battery storage as desired, the operating mode must be set to self-consumption; otherwise, control signals may not be processed correctly. You can activate this function separately in our app.
Currently supported series: G4 X3 Hybrid and G4 X3 Hybrid Pro series
1. Go to the Remote Setting menu
2. Select the operating mode "Self-consumption", click "OK", and then "Save".
Instructions for 10-second updates
Introduction
Data transmission between SolaX inverters and the cloud platform is handled by the Pocket Dongle, which uploads the latest data to the SolaX Cloud every 5 minutes, or immediately if the system reports an error. However, if you are using the latest Pocket Dongle, you can set a 10s data update interval in the SolaX Cloud.
Benefits
Real-time monitoring
This feature provides a better experience by displaying more detailed system changes and monitoring the status of energy flow in the home in real time.
Fast troubleshooting
If the system encounters faults or data anomalies, you can quickly identify parameter irregularities, making it easier to troubleshoot and locate issues.
Settings
Step 1
Log in to the cloud platform and click on System & Site in the left navigation pane. Then find your site and click the arrow icon in the image below to open the statistical interface.
Step 2
Enable the live data feature in this statistical interface. Before doing so, you must verify that your dongle is one of our latest products: Pocket Wi-Fi 3.0, Wi-Fi + LAN, or Wi-Fi+4G. Only these 3 latest dongles support the 10s update. They can be distinguished by their registration numbers, which begin with 'SN'/'SS'/'SM' respectively.
Note: The Wi-Fi 3.0, whose registration number begins with 'SV'/'SR', does not support the 10s refresh.